Data Collection

At Zas Tours the privacy and security of our customers and visitors are of utmost importance. Zas Tours is committed to protecting the data you share with us. By using Zas Tours (looking at web pages or buying products) you are agreeing to this privacy policy.

This privacy policy explains how Zas Tours collects data, including data that can be used to directly or indirectly identify a person ("personally identifiable data") collected through the use of the https://zas.tours website.

We may collect data from you, including data that directly or indirectly identifies you ("Personal Data"), to provide you with better services. In some cases, the data we request may be Personal Data in order to fulfill an order and enable you use certain services on this Site. For example:

When you place an order for Services, we request certain Personal Data from you on our order form. You must provide contact data such as first and last name, email address, phone number and billing address, and financial data such as credit card number, expiration date and security code. We use this data for billing purposes and to complete the transaction. If we have trouble processing an order, we may use this data to contact you. We may also use this data to help with successful fulfillment of the Services.

In addition to data we collect to complete a purchase, when you use our Site we automatically we may collect data which helps us improve our Site via analytics software. This is dependent on whether and to what extent you agree to accept cookies via the cookie consent notification that is permanently present on the Website. We do not link this automatically collected data to other data we collect about you. We gather this data to analyze trends and performances over time to make our Site and services more useful to you. Zas Tours uses third-party service providers to help us gather and analyze data about our customers. These service providers are contractually restricted from using your data in any manner other than in helping us to provide you with the products and services available on our Site. For example:

We may collect the type of device you use, operating system version, and the device identifier (or "UDID"). We may also collect your location-based data to make broad business decisions, for example where we should be advertising, and also to track and act on any particular issues that users in particular countries or regions might be having, for example, slow download speeds.

For all Zas Tours visitors (independent of any cookie consent) our Site's servers collect data about your Site visit, such as IP address, browser type, domain names, operating system, access times, duration of visit, referring URL, platform, new/repeat data, timestamp and exit page data.


How we use cookies and how to opt out

We, along with our marketing service providers use automatic data collection tools, which may include web beacons, cookies, embedded web links, and other commonly used data-gathering tools to analyze trends, administer the site, track users' movements around the site and gather demographic data about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.

It is possible to opt out of all cookies via the cookie consent notification which is permanently available on your screen.


Collection of Data and Data Processing on https://zas.tours

With your expressed permission via the cookie consent notification, these partners may use cookies, tracking technology and store anonymizous profiles.

Google Analytics

Our Site uses Google Analytics, a web analytics service by Google Inc. Google Analytics uses cookies in order to analyze your use of the Site. The data about your use of this website collected using cookies is usually transferred to and stored on servers of Google Inc. in the US. Prior to the transfer to the US, Google masks and thereby anonymizes your IP address within the territory of the EU or of the European Economic Area. Only in exceptional cases, the full IP address is sent to and masked by Google servers in the US. On behalf of the Site provider Google will use this data to analyze your use of the Site, compiling reports on Site activity for Site operators and providing other services relating to Site activity and internet usage to the website provider. Google will not combine your IP address with any other data held by Google.

You may refuse to have cookies stored on your device by expressing your choice via the cookie consent notification. Furthermore you can prevent Google’s collection and use of data (cookies and IP address) by downloading and installing the browser plug-in available here: https://tools.google.com/dlpage/gaoptout?hl=en-GB.

Further data on the data processing in the context of Google Analytics is available here: https://www.google.de/intl/de/policies

Google Tag Manager

The Site uses Google to manage website tags. A tag is a JavaScript snippet that can be used to send data from a website to a third party, in particular in the context of web tracking. The tool Google Tag Manager itself does not collect personal data. Rather, the tool triggers other tags that may collect data (such as the tag of Google Analytics). Google Tag Manager does not access such data. A deactivation on the domain level or cookie level will affect all tracking tags implemented via Google Tag Manager. This facilitates the implementation of an effective opt-out of web tracking.

Google Ads Conversion Tracking and Google Dynamic Re-marketing

The Site uses Google Analytics to evaluate data from the Google service Google Ads for statistical purposes. This way, in order to improve our services, we can analyze what happens after a user has clicked on one of our ads, e.g. whether a user has ordered a product or has viewed the ad from a mobile device. Furthermore, you may receive interest-based ads through these services. You can opt out of such interest-based ads via the Google Ads preferences pages: http://www.google.com/settings/ads/onweb/?hl=en

Zas Tours may change this list of data processing partners and data collection partners at any time and while we make our best effort to have it always up to date, we cannot guarantee that at all times every processing partner will be mentioned.


How We Use the data You give Us

The data we gather is used to process your purchase, respond to your requests, contact you if problems arise and, if you have selected to receive them, send you promotional messages. We use this data to:

  1. Enable you to use our website
  2. Identify you as a user in our system via an anonymous profile
  3. Provide improved administration of our Site and services
  4. Send you administrative email notifications, such as security or support and maintenance advisories
  5. Detect and prevent fraud, spam, abuse, and other harmful activity
  6. Conduct risk assessments
  7. Personalize or customize your experience in a number of ways, for example, by displaying search results near you or showing ads based on your search and booking history
  8. Provide customer service
  9. Send you promotional messages, marketing, or other data that may be of interest to you based on your communication preferences
  10. Target content on our Site to more closely match your interests

How Your data is Protected

We take several measures to ensure the integrity and confidentiality of all data we collect from our customers. When you enter Personal Data on our order forms, or our registration, we encrypt that data.

We follow generally accepted industry standards including Secure Socket Layer technology to protect the Personal Data submitted to us and our partners, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

If you have any questions about security on our Site, you can contact us at: support@zas.tours


Who we may share your data with

Service Providers and Licensees for Payment Transactions

When you make a purchase with Zas Tours, the Personal Data you provide will be shared with the third parties necessary to complete your purchase transaction, all of which are required not to use your data other than to provide the services requested by Zas Tours. For example: we provide your name, address, email address and phone number to the Licensee or Service provider.

To charge you for your transaction, we share your name, billing address, and credit card number with the credit card authorization company and payment processor.

Service Providers and Licensees for Technical Reasons and Quality Assurance

Zas Tours may also share your Personal Data with third party service providers to conduct quality assurance testing, to facilitate the creation of accounts, to provide technical support (including through live chat software) and to provide other services to Zas Tours.

Sharing Personal Data by Law

Regardless of any choices you make regarding your Personal Data, In certain situations, Zas Tours may disclose data about you to others if we have a good faith belief that we are required to do so by law or legal process or in response to lawful requests by public authorities, including to meet national security or law enforcement requirements, to respond to claims, or to protect the rights, property or safety of Zas Tours or others. This includes, but is not limited to, customer fraud, technical malfunctions or abuse of our network or systems. We also may provide customer data to third parties, such as credit card companies, for the purpose of resolving disputes that arise in the normal course of business. Except as otherwise stated above, Zas Tours will not disclose your Personal Data to any third party without your consent.


External third party websites

This Site contains links to other sites that are not owned or controlled by Zas Tours. Please be aware that when you click on a link to any other website or location, such as a payment processing site, you will leave our Site and go to another site and another entity may collect Personal Data from you. Zas Tours does not control or review these outside sites or content and is not responsible for the privacy practices of such sites. This Privacy Statement applies only to data collected by this Site.


Your Rights in the European Union

If you live inside the European Economic Area, you have the right to access, rectify, download or erase your data, as well as the right to restrict and object to certain processing of your data. If you would like to exercise such rights, send an email to support@zas.tours. We will consider your request in accordance with applicable laws.


On Site Reviews

Our web site offers publicly accessible reviews. You should be aware that any data you provide in these areas may be read, collected, and used by others who access them. To request removal of your Data, contact us at support@zas.tours. In some cases, we may not be able to remove your personal data, in which case we will let you know if we are unable to do so and why.


Targetted Advertising

Zas Tours adheres to the Digital Advertising Alliance’s Self-Regulatory Principles for Online Behavioral Advertising. More details can be found here: https://digitaladvertisingalliance.org/principles. We partner with a third-party ad network to either display advertising on our web site or to manage our advertising on other sites.

With your expressly given permission via the cookie consent notification, our ad network partner may use cookies and web beacons to collect non-Personal Data about your activities on this and other web sites to provide you targeted advertising based upon your interests.


Opt-Out Opportunity

We provide you the opportunity to opt-out of having your Personal Data used for certain purposes when we ask for such data. If you no longer wish to receive free newsletters or promotional communications from us, you may opt-out of receiving them by following the instructions included at the bottom of each communication, by emailing us at support@zas.tours or by contacting us at: +354 540 1313


Contact Us

If you have questions or concerns regarding your privacy or security on our Site, feel free to contact us by email, phone or postal mail. Our customer care associates are available to answer your questions or address your concerns.

Zas Tours

Tel.: +30 22850 233 30 / 1
e-mail: support@zas.tours

Address

Zas Tours
Akti Protopapadaki
Chora Naxos
843 00 Naxos

Cookie settings

You can control your preferences for third party cookies that we use for analytics and performance enhancements. First party cookies are required in order to create a booking on our site and is there for not optional.