Your email ticket will contain all the information you need for an easy and smooth experience. You’ll get contact details, meeting point or pick up details with a Google map, our direct line (in case you need it) and much more.
Important information
Route length: 30 km
Starting time of your choice
Minimum 2 persons, maximum 6 persons
Please bring with you
Sunscreen
Camera
Backpack
Sunglasses
Includes
Tour Guide
Helmet
Secure lock
Tools
Bottled water
Transfer information
Cancel up to 24hrs prior for a 100% refund
Contact us at least 24hrs before the commencement of your excursion and we will organize a refund of your full payment.
The time for the payment to arrive in your account will vary depending on your bank, but typically it is about a week.
In order to combat fraud, we will not proceed with the refund until we can see the money for the payment in our account.
We will confirm availability within 1 day or less. Once availability has been confirmed, will we then ask you to pay by sending you an email with a payment link. Please pay promptly to ensure your booking goes ahead.
What happens if the weather is bad?
In case the weather is bad and for your safety your excursion is cancelled you will first be offered the chance to reschedule. If, for whatever reason you can't or don't want to reschedule - including, simply, your wishes, we will then immediately process a 100% refund of your booking. Without any extra fees or charges. No hassle no fuss.
Can I pay on arrival?
It is not possible to pay on arrival. The only way to secure a booking is to make a reservation beforehand.
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