Question 1

Can I pay on arrival?

Accepted Answer

It is not possible to pay on arrival. The only way to secure a booking is to make a reservation beforehand.

Question 2

When will I get my ticket?

Accepted Answer

We will confirm availability and send you your ticket by email within 1 day or less. Only once the booking has been confirmed, will we take the money from your card. If you feel uncomfortable with giving your card details in advance of confirmation you can also contact us via chat or email to organise your booking for you.

Question 3

What happens if the weather is bad?

Accepted Answer

In case the weather is bad and for your safety your excursion is cancelled you will first be offered the chance to reschedule. If, for whatever reason you can't or don't want to reschedule - including, simply, your wishes, we will then immediately process a 100% refund of your booking. Without any extra fees or charges. No hassle no fuss.

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